Privacy Policies

The Integrated Transport Center (ITC) is committed to achieving the highest levels of customer satisfaction and promoting secure modes of business transactions. The obligation to protect your privacy rights when visiting our websites is of utmost importance.

The obligation to protect the privacy rights of all our customers, who are visiting our websites, is of utmost impotence to ITC.

• Data Collection and Data Usage

ITC Security & Privacy Policy deals with its guidelines related to information collection & usage of your personal information. ITC uses its website to:

• Collect personal information for the purpose of personalizing your experience and responding to your requests / input in the most relevant way.

• Provide electronic transaction capabilities when you provide any personal and/or payment information. Such information may be collected, processed and disclosed to external Abu Dhabi Government Departments to complete an online transaction and for record-keeping for such activities as billing, permits, licenses and other business-related purposes.

• Collect usage statistics for site management, such as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance issues. The information does not identify you personally. The following information about your visit is collected:
  • The Internet domain and/or IP address from which you access the ITC’s Website;
  • The type of browser and operating system used to access ITC’s Website;
  • The date and time of the visit;
  • The pages visited

• Transaction Security

ITC has secure mechanisms to protect the information provided to it by its customers. ITC uses state of the art encryption techniques to protect all the information identified as sensitive, or any other data that is required to be secured to meet Abu Dhabi’s federal or local government regulations.

• Safe transfer of information

This website undertakes to provide sufficient protection for the information you provide to us. We employ electronic, material and legal protection measures to maintain your confidential information. Additionally we encrypt information classified as sensitive or data that have to be kept confidential according to statutory requirements.

• Protection of personal information

Your personal information is only available to the ITC employees who have a need to know it. It will not be available for public inspection without your consent. 
Access to such information is only given to those qualified professionals who provide ITC online services consistent with your interactions with our site.
There are several places throughout ITC website that may link to other web sites that do not operate under ITC privacy practices. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.
Right to review, amend or correct personal details any user supplying us with his /her personal details is entitled to review, or amend those personal details at any time.

• Other websites and Applications

The privacy policy applies only to the website of the ITC. In the event of shifting to another website though the link provided at ITC website, you should read the privacy policy of that website so as to be aware of the applicable practices. ITC will therefore not accept responsibility or liability for any harm or loss incurred as a result of surfing that website.

• Privacy Breach

If you get notified about account changes you didn’t make or you doubt any privacy compromising, please contact our Service Support Centre on 800850.